Omnivore Support

TABLE OF CONTENTS Orders in Omnivore Additional Reading Orders in Omnivore We import fully paid orders from your Marketplace Store into Omnivor...

TABLE OF CONTENTS Overview and Pre-Reading For Shopify Sellers on eBay AU, The Iconic, MyDeal Cancel an unfulfilled order in Shopify Refund a lin...

TABLE OF CONTENTS Summary & Order Issues The customers address from the Marketplace is not structured correctly. There is no inventory for the pr...

All orders from marketplaces will be sent back to your eCommerce store in the currency that your eCommerce store is set up. For example, if your store i...

TABLE OF CONTENTS Overdue Order Email Notifications What the notification means How to resolve an overdue order Next steps after receiving a notificati...

TABLE OF CONTENTS Orders Not Showing as Shipped on Marketplaces Orders Shipped Without Tracking Orders Shipped With Tracking  Orders Not Showing as...

TABLE OF CONTENTS Overview Reasons for Quarantined Orders How Quarantined Orders Work How to Release an Order From Quarantine eBay Orders on Hold Due ...

TABLE OF CONTENTS Overview Table of Order Tracking and Shipment Requirements by marketplace Overview Each marketplace has different requirem...

TABLE OF CONTENTS Overview Reasons for Retailer Notified Failure Orders and What to Do Next Steps Overview If you have orders that are stuck a...

TABLE OF CONTENTS Overview Setup Steps Overview In some cases, the shipping carrier used in your eCommerce store is supported by the marketplace...