TABLE OF CONTENTS
- Overview of settings
- Check Trade Me Settings
- Summary before you click Start Selling
- Articles for Setup
- Overview of other settings
Overview of settings
In Omnivore navigate to the Settings, Trade Me, General & Shipping. Here are some commonly used settings required for setup:
Note: to apply changes made on this page be sure to scroll down and click 'Update'.
- Trade Me Connection - click Authorise Now to connect Omnivore to Trade Me, this will prompt you to log in to your Trade Me Account thus authorising Omnivore to Trade Me. You can also Check Connection on this page.
- Product Description Template - you can set and customise your product description, for more detail click here.
- Tax Settings - on this page there is a section that determines how tax is handled between your eCommerce Store and Omnivore. More specific information can be found here.
- Exclude Products - you can exclude products so they don't list based on brand, title keyword and your own store categories.
- Orders - if you have existing orders on Trade Me and you don't want them imported use the 'do not import order before this date' field to stop us from importing your orders.
- Shipping Templates - all of your shipping policies must be setup within Omnivore, you need a minimum of one shipping template to go live. See Setup Shipping in the check list below.
Check Trade Me Settings
Trade Me Selling Account
Your trade me store and your existing listings have specific requirements and points to consider. Please follow this pre-reading here.
Listing your products
- You will need to select a Trade Me category for each product you want to list on Trade Me. See Category Mapping for more instructions.
- If there are products you don't want to list on Trade Me, you can either Block them or simply not choose a Trade Me category for them to list on. You can block a single product or exclude products by brand or keyword.
- Government restrictions and Trade Me policy prevent some product types from selling on Trade Me. Please see: Banned and Restricted items for a full list.
Product pricing
- If you want to change the price of products you can create a promotion to increase or decrease the price of all products or a group of products.
International Sellers
If the currency of your ecommerce store is NOT NZD then please read this. The price of your products on Trade Me is determined by:
- We take the price of your product in your ecommerce store base currency. We then remove any local taxes and then convert the amount excluding tax into NZD. Orders on Trade Me are in NZD and are converted back into the currency of your ecommerce store.
- Full details are available in this article Tax and Currency Exchange
- You can create custom exchange rates - go to 'Settings - Currencies' if you don't want to use the daily default rate which fluctuates. See Set the exchange rate.
You need to add a disclaimer that you are an offshore business to each listing:
- Go to 'Settings - Trade Me - General' then scroll down to the field 'Description template'
- Enter $detailed_description (this includes your standard product description data) then start a new line by hitting enter twice then the text you want to appear e.g This item is sold by <Insert your store name>, an offshore business located in <your location>, and may incur NZ customs duty or tax. Find out more at http://trade.me/whatsmyduty
Stock Buffer
You can set up a stock buffer under 'Settings - Administration - Product Import' if you carry low levels of stock and want to reduce the chance of overselling. More information on stock buffers can be found here.
Setup Shipping
There are many options available for Trade Me Shipping, such as free shipping, Multiple shipping options per product, weight based shipping based on product groups in Omnivore, Free shipping over a certain $ threshold.
Please review the following articles to better understand the options available to you:
- Shipping Templates An Overview.
- How to setup the new shipping templates.
- How to setup weight based shipping using a product group.
At a minimum you need one shipping method to go live on Trade Me.
Size Chart
If you are selling products which require a size chart, you can add an image of the Size Chart to all listings or a group of products
Create the Product Group (go to 'Products - Product Groups' in Omnivore) then go to ‘Products – Product Actions’ and click ‘Create additional image’.
Complete the required information. You will need the image in JPG format and hosted on a URL that is publicly accessible.
Best Practice
Review 10 tips for selling on Trade Me - these are not mandatory to sell but they will ensure you're set up for the best chance of success.
Image Compliance
The image size guideline for Trade Me specifies that images must be a minimum of 500 x 500 pixel. Please read this Trade Me guide for more detailed information:
Summary before you click Start Selling
In Omnivore the Trade Me Marketplace Tab will say "Setup' in yellow until Trade Me activate Start Selling for you. These steps must be completed in Omnivore before Start Selling can be clicked.
- Check your Trade Me Account is correctly setup
- Map your products to Trade Me Categories
- Check your Shipping Templates are setup and complete
- Exclude any products you don't want to list
- Check the Omnivore Dashboard under Listing Errors for products that won't list
- Check the Omnivore Dashboard for general alert warnings
- Check you are aware of all Trade Me fees.
Articles for Setup
Overview of other settings
The Omnivore Settings, Functions and Features can all be accessed using the left hand menu navigation. Over time you will get used to accessing these menus to make full use of the many features and functions of the Omnivore App.
Here is an overview:
Settings, Marketplace Name (eg Trade Me), General: the settings on this page are specific to trade me - you can also 'pause' the trade me integration on this page. If you change anything on this page an Upload to Trade Me will be required.
Settings, eCommerce Platform Name (eg Shopify), General: the settings on this page affect the import feed from your eCommerce Store. Changes on this page will affect Trade Me and other marketplaces if you have them. If you change anything on this page an Import from your eCommerce Store (eg Shopify) will be required.
Settings, Administration: this section relates to how we manage feeds, updates, orders and generic functions relating to the integration. Changes made in this section are specific to the overall Omnivore account and they will affect the Trade Me integration and other marketplaces.
Settings, Account Summary: this section is where you can view your invoices, general account summary, your contact information and also notification information. Any changes made in this section won't need an upload to the marketplace but you will need to click the update button on the page.
The screen capture below shows the left hand menu options which also include how to access:
Products, Orders, Promotions, All Settings, and Support Articles. It also displays second tier settings in the Administration Menu.
After you have read this FAQ you may be ready to check out the Features and Functions Guide Page
If you would like to contact our Support Team please click here.
If you would like to contact Trade Me Marketplace please click here.