You may see one of the following two eBay error messages in Omnivore:


1. “Variations Specifics and Item Specifics entered for a Multi-SKU item should be different. Missing name in the variation specifics or variation specifics set.”


2. “Variations Specifics and Item Specifics entered for a Multi-SKU item should be different. Variation Specifics provided does not match with the variation specifics of the variations on the item.”


Both errors occur for the same reason:


You have added an Item Specific with the same name as one of your variation attributes.


Common examples include Size and Colour, but any duplicated attribute name can trigger this error.


In the example below, the duplicated attribute is “Colour”.




How to fix this error


To resolve the issue, you must remove the duplicated Item Specific from each affected product.

  • Click into each Product page in Omnivore for the product/s that are showing this error.
  • Scroll to the Custom Additional Attributes section within the eBay Australia Product View.
  • Locate the attribute name that duplicates one of your variation names.
  • Click Remove next to that duplicated attribute.
     

  • When you have done this for all affected products, go back to the eBay Australia tab on the Omnivore Dashboard and click "Upload to eBay Australia"